Privacy Policy

Last updated: 1 January 2026

This Privacy Policy describes how Zelqorvian Pty Ltd ("Zelqorvian", "we", "us" or "our"), located at Level 8, 150 Elizabeth Street, Melbourne VIC 3000, Australia, collects, uses, stores and discloses personal information in connection with the Zelqorvian platform and website at zelqorvian.com.

1. Information We Collect

We collect information that you provide directly to us, including when you:

Submit an access request through the contact form, including your name, email address and request description.
Contact our support team by email or phone.
Interact with the Zelqorvian platform interface after your access request has been approved.

We may also collect certain technical information automatically when you visit our website, such as your IP address, browser type, operating system and pages viewed, in order to maintain and improve the platform.

2. How We Use Your Information

We use the information we collect for the following purposes:

To review and process access requests submitted through the contact form.
To communicate with you about your request, including follow-up questions from the support team.
To provide and operate the Zelqorvian platform and its features, including data analysis and automated insights.
To respond to support enquiries and resolve issues you raise with the team.
To maintain the security and integrity of the platform and its digital interface.
To comply with applicable legal obligations.

3. Disclosure of Information

Zelqorvian does not sell, rent or trade your personal information to third parties. We may share your information in the following limited circumstances:

With service providers who assist us in operating the platform, subject to confidentiality obligations.
Where required by law, regulation or a valid legal process.
Where necessary to protect the rights, property or safety of Zelqorvian, our users or the public.

4. Data Retention

We retain personal information for as long as necessary to fulfil the purposes for which it was collected, including maintaining records of access requests, supporting active platform users and complying with applicable legal requirements. When information is no longer needed, we take reasonable steps to securely delete or de-identify it.

5. Security

We implement reasonable technical and organisational measures to protect personal information from unauthorised access, disclosure, alteration or destruction. Access to the platform is available only through authenticated sessions. No method of digital transmission or storage is entirely free from risk, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location and applicable law, you may have the right to access, correct or request deletion of personal information we hold about you. To exercise any such rights, contact us at [email protected] or by phone at +61 3 8507 1234. We will respond to your request in accordance with applicable legal timeframes.

7. Cookies and Tracking

The Zelqorvian website may use standard session cookies to maintain your browsing session. We do not use cookies for cross-site advertising or to track your activity across third-party websites. You can configure your browser to refuse cookies, though this may affect some functionality of the platform.

8. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, the updated version will be published at zelqorvian.com with a revised "last updated" date. We encourage you to review this page periodically. Continued use of the platform following any change constitutes your acceptance of the updated policy.

9. Contact

If you have questions or concerns about this Privacy Policy or how your personal information is handled, please contact us:

Email: [email protected]
Phone: +61 3 8507 1234
Post: Zelqorvian Pty Ltd, Level 8, 150 Elizabeth Street, Melbourne VIC 3000, Australia